About
NeruArts
A Scottish Artist and Animator who sometimes sells at conventions.
Bearsden, United Kingdom
FAQ
-
Where is the store based?
Bearsden, United Kingdom
-
Do you accept orders placed outside of the US?
Being based outside of the US, we sure do!
Be advised however that due to the effects of Brexit, shipping to the EU is unavailable at this time. -
Why is the Shipping so expensive for EU countries?
Due to the changes that resulted from the UK leaving the EU, many things have become more complicated, such as VAT etc. There is a lot that needs done before I am able to consider shipping to the EU again.
Storenvy does not allow me to fully exclude certain areas so for now the shipping cost to EU countries has been made unreasonably high to dissuade purchases.
To any potential EU customers, I am super sorry and hope that at some point in the future I will be able to open back up to you all again. Thank you for your interest! -
How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.
-
What is Storenvy?
This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.
-
How do I pay for my order? Is it secure?
The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.
-
What if something is wrong with my order?
If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.